PUSH-D-Delimited scope of use

The Information contained in, or accessed through, this platoform called PUSH-D is for your general information and self-help and self-development use only and is not intended to be used as medical advice and should not be used to diagnose, treat, cure or prevent any medical condition. The diagnosis and treatment of clinical depression requires a medical practitioner or qualified mental health practitioner. People seeking a diagnosis or treatment of depression, anxiety or other mental health disorders should consult a medical practitioner or mental health professional. This self-help platform is not designed to treat common mental health disorders. It is merely designed to help people to help themselves to cope better with depressive symptoms. In a general sense, people are likely to find the information on self-care to be useful; however this is NOT a substitute for seeking professional consultation and advice. There is no claim made that the material contained on this website is likely to be of help for everyone who uses this website. The following paragraphs describe the privacy policy related to PUSH-D platform.

Privacy Policy

Personal Information

To enable you to engage with this self-help tool called PUSH-D, we will use personal information about yourself - that is provided directly to us during the registration process. Listed below are the information elements we collect during the registration process and how we use them:


When you use the PUSHD tool, we also collect personal information you provide in terms of your responses to the assessment questionnaires about your mood and mental well being, the feedback you provide to us, as well as the responses you enter when going over the app content and doing the self-help exercises to improve your well being. We also record the time at which you start and end sections and login sessions.


We may use your Personal Information to:

On the whole, when you register for and enter the PUSH-D Program, you will be asked to complete a number of questionnaires and enter some information, which you may consider to be sensitive, about yourself. The program asks for this information in order to provide you with recommendations that are personally relevant to you and help you learn skills to manage depressive symptoms. The information is stored in the PUSH-D database. This information may be reviewed by a Clinical Psychology consultant/staff who is part of the PUSH-D team at NIMHANS. This would be for the purpose of monitoring usage of the tool and progress of individual clients in order to guide them periodically, as may be required and feasible This information will also be used to periodically add/send notes from PUSHD-D consultants in the workbook of the users for clarification and motivation enhancement.

When you visit the platform, our servers automatically record information such as browser type, pages of our platform and sub-sections that you visit, the time spent on the site at each log in, and dates, and other general statistics. We use this information to analyze trends, administer the site, gather broad demographic information for aggregate use and improve this self-help platform by providing better user-experience.

All the information gathered is stored on servers managed by NIMHANS and is subject to stringent security measures.

Updating Personal Information

If your Personal Information changes, or if you need to update or correct your Personal Information or have any grievance with respect to the processing or use of your Personal Information, for any reason, you may send updates and corrections to us at push.d.nimhans@gmail.com and we will do our best to incorporate the changes within a reasonable period of time.

Some Personal Information, such as your answers to online assessments, cannot be deleted once submitted. However, you may be able to add new versions of forms, in order to monitor your own progress or set new goals.

If you would like us to remove your records from our system, please contact us at push.d.nimhans@gmail.com and we will attempt to accommodate your request if we do not have any legal obligation to retain such information. We will remove your identifiable information such as email id and phone number. However, in such instances, we will retain your responses and other information in anonymized form for research purposes, if you provide consent for deletion of identifying personal information while allowing retention of your responses.

Please note that we are required to retain certain information - by law or in keeping with professional standards - for record maintaining purposes (including but not limited to feedback, etc.), and there may also be residual information that will remain within our databases and other records, which, irrespective of any efforts by us to delete information, will not be removed from them.

Cookies

The website uses transient or session cookies. Cookies are pieces of information that a website transfers to your computer's hard disk when you open the program pages. Cookies by themselves do not identify you or any user but they do identify your session. Because this website only uses 'transient' cookies, when you log out or leave the website, the transient cookie set up by the website is destroyed, and no personal information is retained which could identify you or your browser next time you log on to the website. Please note that if your browser is set up to not accept cookies you will not be able to use all the functionalities of this platform.

Confidentiality and Third Party Disclosure

We respect your personal information and shall do our best to maintain the confidentiality of the information disclosed during by you when utilizing this platform. Any information shared with PUSH-D is confidential and will be subject to strict doctor-patient confidentiality norms, and will not be shared with anyone, including any organization you may belong to. We will not use your Personal Information to send you unsolicited information or "spam".

PUSD-D does not sell or trade your Personal Information to third parties. However, it does not apply to any storage or transfer to and from website hosting partners and other parties who facilitate operating this platform. Such parties are also required to keep this information confidential.

There are certain exceptions where confidentiality may be breached. These exceptional conditions are as follows:

Except for the reasons outlined above, the information that identifies you personally will not be shared with anyone else unless an explicit permission has been granted by you, via email/letter/fax, for a specific and delimited purpose.

This privacy policy is only limited to PUSH-D and is not applicable to any third party links that are provided on some pages of PUSH-D.

Security

We employ multiple measures at different levels to protect your information provided to us from unauthorized access, use or disclosure.

You are strongly advised not to share your user password with anyone. PUSH-D shall not be held responsible for use or misuse of any personal information pertaining to or shared by the User with respect to PUSH-D usage.

It is your responsibility to ensure the privacy and security of your email account and phone messages so they cannot be accessed by third-party. PUSH-D platform will use one or both of these channels to communicate with you regarding a range of information related to your well being. PUSH-D shall not be liable for any breach in confidentiality, if your email or text messages are accessed by a third-party, with or without your consent.

Links

The platform contains links to other third party sites. PUSH-D is not responsible for the privacy practices of such third party sites. We encourage you to read the privacy policies of every linked third party site that collects Personal Information. If you decide to access any of the third-party sites linked to the PUSH-D platform, you do this entirely at your own risk. PUSH-D is not responsible for the use of any Personal Information that you voluntarily disclose through a forum or through any other website to which links have been provided.

Persons below the Age of 18

This platform is not directed to persons under the age of 18 years. We do not knowingly solicit anyone under the age of 18 to engage in the platform.

Jurisdiction

Any and all disputes arising between the user and PUSH-D with regards to this Policy, including the interpretation of the terms of this Policy shall be subject to the exclusive jurisdiction of the courts at Bengaluru, India.

Changes to Policy

PUSH-D reserves the right to change or remove any part of the Privacy Policy without notice or liability to you or any third party. In the event there are significant changes in the way we treat your Personal Information, or in the Privacy Policy, we shall take reasonable efforts to notify you of such changes, through a notice on the platform or through email, so that you may review the changed terms prior to continuing to use the platform. As always, if you object to any of the changes to our terms, and you no longer wish to use the platform, you can do so by contacting us via email to push.d.nimhans@gmail.com to deactivate your account or delete your data. Unless stated otherwise, our current Privacy Policy applies to all information that PUSH-D platform has about you and your account. Using the platform or accessing the platform after a notice of change has been sent to you OR published on our platform will constitute your consent to the changed terms.